Installation
of CRM 2011 on windows 2012 AND SQL 2012:
Hardware:
·
Virtual Machine >> 6
GB
·
Virtual Machine >> 4
GB
Software:
·
First VM:
o
Windows Server 2012
o
SQL Server 2012
o
SSRS Reporting Service
·
Second VM: CRM
o
Windows Server 2012
Main Issues
Encountered:
Issue 1:
·
Tried to install CRM,
Installer didn’t start Normally
o
It started then disappeared
o
After checking the task
manager, it was running as a background operation but actually not taking any
memory so it was only residing in the background
·
After Research, and
referring to some blogs, the installer won’t start since some files in System32
folder in windows 2012 are different from those in 2008 R2, and others are not
found
·
Then
o
I took a backup of the
following file : svrmgrnc.dll
o
Deleted It from System32
o
And took the same file from
a windows server 2008 R2 machine and pasted it in the same folder
o
Also I added 3 other needed
files taken from the 2008 R2 machine which are not found in windows server
2012. Those files were the following:
§
Microsoft.Windows.ServerManager.dll
§
rmConfigHelper.dll
§
ServerManagerCmd.exe
NA:
The reason for using those files is, Microsoft Dynamics CRM 2011 installation
program uses a deprecated command line tool called ServerManagerCmd.exe to
install and manage Windows features during the installation.
ServerManagerCmd.exe depends on a few other libraries including
rmConfigHelper.dll, svrmgrnc.dll, and Microsoft.Windows.ServerManager.dll.
This issue is understood from the following post by Daniel Craig
·
I started the installation
and then it started normally
Issue 2 & 3:
·
During the installation
there is this stage were we need to add the users for CRM service accounts
· ·
At this stage, I added all
the users “by the book”
- As I continued the
installation :
- I encountered an error
(issue 2) that stated the database was not valid in the last step before
the installation starts.
- After research through technet
posts I needed to download two roll-Ups for CRM 2011 (Roll-Up 6 and
Roll-Up 12) and I could then pass that last validation.
- But as the installation
started, it did hit an unidentified Error(issue 3, which I didn’t
document) but after some trial in order to solve this error, It turned up
to be that I need to use the Network Service Account for
all the services although it is not supported
- So I restarted the
installation which completed as before but during the Installation
- At the beginning this
error will appear, but the installation will continue
- Then, during installation, two errors
were shown, those errors were related to Windows Indexing Service which
is no longer available for Windows Server 2012 and these are screen shots
-
- The Installation Ended
with the following screen shot
- NA: This
screen shot was taken after SSRS was installed on the CRM server
(So this is a second trial of installation), but the same screen was
shown.
- Although the Installation was
completed with those errors, I couldn’t actually open the CRM site, it
always showed a 404 page not found
- I am not sure if I
needed any other step, but I didn’t have more time to search to solve
this issue. But It could use some more research
Issue 4 and 5:
·
Even that the site wasn’t working,
I was trying to install the SSRS connector on the server to see if it had any
effect on the site, during installation the installer couldn’t locate the
Report Server Instance(Issue 4)
·
So I installed the SSRS as
a feature on the same CRM Server
·
Then I tried to start a new
Installation for the connector which directly crashed with an error that It
couldn’t install one of its pre-requisites (Issue 5)
o I tried to download updates, there wasn’t.
o After research it turned out the SQL uses a new C++ Redistributable
version - 10.0.40219 – while CRM2011 uses Redistributable - 10.0.30319, so I
Un-Installed the redistributable version 10.0.40219 and the start the
installation
o The Installer could find the new SSRS instance, but at the last
step, which is the verification step it showed a validation issue on the
Database.
This was the point
where I stopped the work. I believe some more research can be done to make this
possible.
NA: Microsoft will have a new release for
CRM2011 during Q2 of this year which hopefully will solve all of these issues.
Thank You.
